Real implementations
Explore implementations in commerce, healthcare, manufacturing, services, and recruitment — including the business challenge, process, and measured customer results.
A mascot manufacturer uses an AI bot to respond after hours, communicate in multiple languages, collect order details, and hand qualified enquiries to managers.
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During the March 6–10 peak, an AI bot handled enquiries from Instagram, the website, and Telegram in four languages, filtered spam, and handed qualified leads to managers.
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ChatRex responds to Avito enquiries after hours, uses the listing context, qualifies buyers, and sends qualified leads to managers.
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The AI bot answers questions about building materials, explains pricing, collects contact details, and hands qualified enquiries to managers.
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The AI bot advises on services, names the cost from the price list, identifies the need and passes the request on to the manager.
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An ecommerce chatbot recommends products, checks order status through RetailCRM, reduces support workload, and responds to customers faster.
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A chatbot responds in messaging apps, collects data for quotations, and gives managers qualified enquiries ready for follow-up.
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A cosmetology clinic automated enquiry handling and Altegio bookings through MessageHelp, reduced administrator workload, and responded to patients faster.
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After implementing ChatRex, the store reduced response time and reduced the rate of lost leads.
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The AI bot helped automate the processing of responses, test tasks, and scheduling interviews.
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Within three weeks, ChatRex reduced the first response time and began processing requests outside of business hours.
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Case of the event space: automation of bookings, reduction of response time and increase in repeat sales.
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How the Akulov Brothers Water Adventure Club automated enquiries and rafting bookings with ChatRex.
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Practical materials for planning, launching, and improving an AI assistant for sales and customer support.
A practical guide to creating an AI chatbot and connecting messaging channels and CRM without a developer.
Read the article →How scenario design, testing, analytics, and human handoff affect an AI chatbot project.
Read the article →New integrations, scenario controls, and interface improvements released in ChatRex.
Read the article →We will review your customer journey, propose a practical AI bot scenario, and estimate the impact for your team
