ChatRex May 2025 update — new integrations and smarter bots

We at ChatRex continue to develop our AI chatbot service for business, to make communication automation even more convenient, clearer and more powerful.

This week we released big update, which concerns integrations, user scenario, flexibility of bot management and stability of work.
Let's figure out what has changed 👇

With this update, ChatRex has become even closer to business.

We have added support for new serviceswhich our clients often use:
✅ WaHelp
Now you can connect a chatbot to conversations from WaHelp and automatically process incoming requests.
The bot itself recognizes messages and launches the required script, saving operators time.
✅ WhatsApp
Direct integration with the messenger is now as fast as possible - just scan the QR code.
Your chat bot for WhatsApp will process requests without complex settings.
✅ Calendly
Ideal for those who sign up clients for consultations.
The bot receives employee schedules and returns free slots to the user. Suitable for online schools, lawyers, coaches and any service with timed appointments.

Now you can configure how the bot will behave if the user begins to “go out of line” with the logic of the script:

• disable the interrupt completely;
• set specific stopping conditions;
• set a separate message that the bot will show when interrupted.

This gives you more control, especially in complex funnels. You can adapt behavior AI for chat for your process.

To make the user journey in the bot more predictable, we:

• added tooltips and alerts;
• introduced confirmation windows and actions;
• Reassembled the steps for a more logical sequence.

Now even if this is your first time using chatbot designer, you can easily understand the settings.

• Wazzup — added selection of a specific channel when connecting.
• RetailCRM - Now you can configure processing for individual channels.
• YCLIENTS — you can now exclude unavailable services in the “Get a service” action.
• Test chat — stability has been improved, errors that occur when the AI operates for a long time have been eliminated.

📌 If you use these platforms, we recommend updating the settings in your bot.

All changes are aimed at one thing: make an AI chatbot a powerful tool that really saves time and brings results.

Now launching a bot has become easier, more logical and more efficient - and you will feel it yourself the first time you update the script.