The form is too short
A manager receives only a phone number and starts discovery from scratch
For incoming requests
A lead processing bot that collects everything your team needs
ChatRex welcomes the customer, clarifies the task, records contact details and sends a prepared request into the right business process
Every request reaches the team in a clear structure
ChatRex responding now
AI bot Requirements and contacts collected · lead created
A familiar situation
A lead arrives without enough information to act
Messages go unanswered
Requests from different channels are noticed too late
Priorities are unclear
The incoming flow has no shared urgency or readiness criteria
How it works
Every request is qualified before it reaches the manager
Website, messengers and other connected channels
Starts the conversation
Responds to the request and explains which details are needed
Collects requirements
Asks sequential questions while considering previous answers
Routes the lead
Passes contacts, answers and conversation history into the configured process
Capabilities
What makes a request ready for your team
Contact details
Name, phone, email and the preferred channel for the next step
Task requirements
Service, object, scope, timeline and other fields used in your workflow
Customer materials
Links, files and explanations remain attached to the conversation
Context for the team
A concise summary helps the employee move directly to the next action
Connected workflow
Send the result where your team already works
Use supported CRMs and messaging channels so conversation history stays connected to your business process
Questions and answers
What to know before launch
If your question is not listed, our team will help map the workflow
How is a bot different from a regular lead form?
It asks relevant follow-up questions, explains unclear fields and keeps the answers together with the conversation
Can different services use different questions?
Yes. Workflow branches can collect the right set of details for each customer need
Where does the prepared lead go?
To the connected channel or supported system defined by your workflow
What happens to an incomplete request?
The bot can clarify missing information or hand the current context to an employee
Start with one workflow
Try for free See how ChatRex can handle your customer conversations
Create an account and build the first working conversation with your business materials