Customers wait for a reply
Evening and peak-hour conversations miss the first response
For owners and operations leaders
An AI bot for business that handles the first conversation
ChatRex answers from your knowledge base, clarifies the request, collects contact details and hands a prepared conversation to the right employee
Start with one process without rebuilding your entire operation
ChatRex responding now
AI bot Context collected · request ready for handoff
A familiar situation
When more customer requests create more manual work
The team repeats the same answers
Employees spend time on routine questions instead of complex work
Context gets lost
A manager has to ask for the need and contact details again
How it works
One AI bot connects the customer with the right process
Sales, support and incoming requests in one managed workflow
Receives the request
Starts a conversation in a connected channel and identifies the topic
Follows your rules
Uses approved knowledge, asks for details and runs the configured workflow
Hands over the result
Keeps the context and brings in an employee when human input is needed
Capabilities
What to automate first
First-line consultation
Answers about the product, terms, availability and next steps
Request qualification
Questions about the task, budget, timeline and other key parameters
Data collection
Name, phone, company and request details in a clear structure
Employee handoff
A concise conversation summary instead of asking the customer again
Connected workflow
Send the result where your team already works
Use supported CRMs and messaging channels so conversation history stays connected to your business process
Questions and answers
What to know before launch
If your question is not listed, our team will help map the workflow
Where should a business start with an AI bot?
Choose one frequent and well-defined process such as the first reply, request qualification or data collection, then expand it after validation
Do we need to replace our CRM?
No. ChatRex can connect to supported CRMs and channels while keeping the workflow your team already uses
What happens to complex questions?
The bot hands the conversation to an employee together with the collected details and conversation history
Can we control the answers?
Yes. Your team defines instructions, maintains the knowledge base and reviews conversations
Start with one workflow
Try for free See how ChatRex can handle your customer conversations
Create an account and build the first working conversation with your business materials