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ChatRex Lite

ChatRex replies to customers in MANGO Dialogues channels

Connect MANGO Dialogues through the API Connector. ChatRex receives enquiries from the channels available to a selected employee, replies in the original conversation and lets the team hand the chat to an operator

Try for free How it works
  • Responds using your scenario
  • Stores customer data
  • Transfers the context
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When will a specialist contact me?
I will clarify your request and pass it to the right specialist
Action in MANGO DialoguesThe answer was sent to the original MANGO Dialogues channel

How ChatRex works with MANGO Dialogues

ChatRexonline · in-channel reply
Today
When will a specialist contact me?10:24
I will clarify your request and pass it to the right specialist10:24✓✓
We need a connection consultation for our sales team10:25
I have recorded the request. The reply will return to this conversation10:25✓✓
Action completed in MANGO DialoguesThe answer was sent to the original MANGO Dialogues channel
Scenario 01

Returns the answer to the original conversation

An incoming MANGO Dialogues message appears in ChatRex, and the bot reply goes back to the same conversation on behalf of the selected MANGO OFFICE employee

Reply in the same conversation

The message arrives from MANGO Dialogues and the ChatRex answer returns to its original chat

Selected employee's channels

One integration card connects every MANGO Dialogues channel available to that employee

Dedicated bot employee

A separate MANGO OFFICE employee can send ChatRex replies so operators can distinguish them

How ChatRex integrates with MANGO Dialogues

What happens to each request, why it matters to the business, and where the team saves time

Reply in the same conversation

The message arrives from MANGO Dialogues and the ChatRex answer returns to its original chat

Selected employee's channels

One integration card connects every MANGO Dialogues channel available to that employee

Dedicated bot employee

A separate MANGO OFFICE employee can send ChatRex replies so operators can distinguish them

Launch conditions and schedule

Assign the connected channel to a bot with the required conditions and processing hours

Manual conversation handoff

Stop automated processing in ChatRex chats and let an employee continue the conversation

Encrypted credentials

ChatRex stores the virtual PBX code and signature key encrypted on the server

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
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Automate customer consultations, respond faster, and reduce the support workload without compromising service quality. We’ll show how an AI bot can work in your business
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The AI assistant will create a ready-to-use chatbot with a greeting, FAQ, and objection handling
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Add WhatsApp, Telegram, your CRM, or website chat in a few clicks, and the bot will start working with your customers
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AI implementation is easier than it seems

What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
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One AI bot

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Integration with any system

AI workflow

MANGO Dialogues chatbot for omnichannel customer replies

The MANGO Dialogues chatbot receives enquiries from channels available to a selected MANGO OFFICE employee and sends the ChatRex reply back to the original conversation

The MANGO Dialogues integration connects through the API Connector. Use this AI chatbot as an omnichannel chatbot on a customer messaging platform, set launch conditions and stop automation when an operator needs to continue the chat

In brief

Frequently asked questions about MANGO Dialogues

How does MANGO Dialogues chatbot work?

The MANGO Dialogues chatbot receives enquiries from channels available to a selected MANGO OFFICE employee and sends the ChatRex reply back to the original conversation

What data does the MANGO Dialogues integration use?

An incoming MANGO Dialogues message appears in ChatRex, and the bot reply goes back to the same conversation on behalf of the selected MANGO OFFICE employee. Result: The answer was sent to the original MANGO Dialogues channel

When does a team member join the conversation?

ChatRex stores the virtual PBX code and signature key encrypted on the server