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ChatRex Lite

ChatRex responds to customers on WhatsApp

Connect your working WhatsApp using the QR code and assign it to the desired bot. ChatRex accepts incoming messages, responds in the same conversation, and maintains context for the employee

Try for free How it works
  • Receives messages
  • Responds using your scenario
  • Hands off to a person
ChatRex mascot
ChatRexonline · WhatsApp
Is delivery available outside the city?
Yes. Tell me the locality - I’ll clarify the conditions
Result in WhatsAppReply sent to the same WhatsApp conversation

How ChatRex works on WhatsApp

ChatRexonline · consultation
Today
Is delivery available outside the city?10:24
Yes. Tell me the locality - I’ll clarify the conditions10:24✓✓
Lesnoy village, about 25 kilometers10:25
Delivery available. Calculate the cost for your address?10:25✓✓
Result in WhatsAppReply sent to the same WhatsApp conversation
Scenario 01

Replies in the client’s usual chat

A new message arrives in ChatRex, and the bot responds according to your instructions and knowledge base directly in the WhatsApp conversation

Connection via QR code

Link WhatsApp to ChatRex through the Linked Devices section on your phone

Answer in the same conversation

The bot receives an incoming message and responds to the client in their WhatsApp chat

Assignment to a specific bot

The connected number is selected in the “Channels and launch” tab of the desired script

Channel capabilities

How to connect WhatsApp, when the bot responds, and what context a manager receives

Connection via QR code

Link WhatsApp to ChatRex through the Linked Devices section on your phone

Answer in the same conversation

The bot receives an incoming message and responds to the client in their WhatsApp chat

Assignment to a specific bot

The connected number is selected in the “Channels and launch” tab of the desired script

Scheduled work

You can set the time zone, working days and start times for the channel

Dialogs are visible in ChatRex

Test and working communication can be checked in the “Chats” and “History” sections

The context remains with the team

The employee continues the conversation taking into account the questions and answers already asked

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
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Want the same for your business?
Automate customer consultations, respond faster, and reduce the support workload without compromising service quality. We’ll show how an AI bot can work in your business
Test it in the app

Launch the demo chat and see how the bot responds to your customers in real time
Sign up and answer 4 questions about your business

The AI assistant will create a ready-to-use chatbot with a greeting, FAQ, and objection handling
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Launch your chatbot in 10 minutes with 3 simple steps
Connect your channels

Add WhatsApp, Telegram, your CRM, or website chat in a few clicks, and the bot will start working with your customers
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2
AI implementation is easier than it seems

What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
Concierge AI
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One AI bot

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Integration with any system

AI workflow

WhatsApp chatbot for customer questions and handoff

The WhatsApp chatbot answers in the same connected conversation, follows the assigned workflow, collects enquiry details and keeps the context available when a team member joins

A WhatsApp AI chatbot can act as a WhatsApp AI agent or WhatsApp business chatbot. WhatsApp customer service automation remains dependent on the connected account, provider availability and configured schedule

In brief

Frequently asked questions about WhatsApp

How does WhatsApp chatbot work?

The WhatsApp chatbot answers in the same connected conversation, follows the assigned workflow, collects enquiry details and keeps the context available when a team member joins

What happens to a message in WhatsApp?

A new message arrives in ChatRex, and the bot responds according to your instructions and knowledge base directly in the WhatsApp conversation. Result: Reply sent to the same WhatsApp conversation

When does a team member join the conversation?

The employee continues the conversation taking into account the questions and answers already asked