Skip to main content
ChatRex Lite

ChatRex responds to customers on WhatsApp

Connect your working WhatsApp using the QR code and assign it to the desired bot. ChatRex accepts incoming messages, responds in the same conversation, and maintains context for the employee

Try for free How it works
  • Receives messages
  • Responds using your scenario
  • Hands off to a person
ChatRex mascot
ChatRexonline · WhatsApp
Is delivery available outside the city?
Yes. Tell me the locality - I’ll clarify the conditions
Result in WhatsAppReply sent to the same WhatsApp conversation

How ChatRex works on WhatsApp

ChatRexonline · consultation
Today
Is delivery available outside the city?10:24
Yes. Tell me the locality - I’ll clarify the conditions10:24✓✓
Lesnoy village, about 25 kilometers10:25
Delivery available. Calculate the cost for your address?10:25✓✓
Result in WhatsAppReply sent to the same WhatsApp conversation
Scenario 01

Replies in the client’s usual chat

A new message arrives in ChatRex, and the bot responds according to your instructions and knowledge base directly in the WhatsApp conversation

Connection via QR code

Link WhatsApp to ChatRex through the Linked Devices section on your phone

Answer in the same conversation

The bot receives an incoming message and responds to the client in their WhatsApp chat

Assignment to a specific bot

The connected number is selected in the “Channels and launch” tab of the desired script

Channel capabilities

How to connect WhatsApp, when the bot responds, and what context a manager receives

Connection via QR code

Link WhatsApp to ChatRex through the Linked Devices section on your phone

Answer in the same conversation

The bot receives an incoming message and responds to the client in their WhatsApp chat

Assignment to a specific bot

The connected number is selected in the “Channels and launch” tab of the desired script

Scheduled work

You can set the time zone, working days and start times for the channel

Dialogs are visible in ChatRex

Test and working communication can be checked in the “Chats” and “History” sections

The context remains with the team

The employee continues the conversation taking into account the questions and answers already asked

See how ChatRex works with WhatsApp

We will review your process, assemble a test scenario, and show the result for your team

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions