Connect Shopify as a data source for the bot. ChatRex helps you work with the catalog, find order information and prepare drafts as part of the available integration actions
The bot accesses available Shopify catalog data when a customer specifies a product
The bot uses available product data when answering customer questions
Integration helps you find an order by available identifier
The data collected in the conversation is used to prepare a draft
What happens to each request, why it matters to the business, and where the team saves time
The bot uses available product data when answering customer questions
Integration helps you find an order by available identifier
The data collected in the conversation is used to prepare a draft
Product, option and contact are specified before ordering
ChatRex only reports the result returned by the integration
Shopify gives data and actions; messages arrive through a separately connected channel
Practical scenarios with a clear handoff and an observable result for the team.
The bot relies on data from the connected directory
The client receives the information found without a manual search by the manager
Collected parameters go into Shopify action
We will check the catalog and order using test data and show how the bot collects parameters for the draft.
Checking available Shopify rights and actions
Determining when to look for a catalog, an order, or prepare a draft
We go through questions about the product and order before connecting the working channel
