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ChatRex Lite

ChatRex uses Shopify catalog and orders in conversation

Connect Shopify as a data source for the bot. ChatRex helps you work with the catalog, find order information and prepare drafts as part of the available integration actions

Try for free How it works
  • Responds using your scenario
  • Stores customer data
  • Transfers the context
ChatRex mascot
Is this jacket available in size M?
I'll check the available options in the store catalog
Action in ShopifyShopify directory data received

How ChatRex works with Shopify

ChatRexonline · catalog
Today
Is this jacket available in size M?10:24
I'll check the available options in the store catalog10:24✓✓
Action completed in ShopifyShopify directory data received
Scenario 01

Answers according to store data

The bot accesses available Shopify catalog data when a customer specifies a product

Shopify Directory

The bot uses available product data when answering customer questions

Order Details

Integration helps you find an order by available identifier

Drafts

The data collected in the conversation is used to prepare a draft

How ChatRex integrates with Shopify

What happens to each request, why it matters to the business, and where the team saves time

Shopify Directory

The bot uses available product data when answering customer questions

Order Details

Integration helps you find an order by available identifier

Drafts

The data collected in the conversation is used to prepare a draft

Confirmation of parameters

Product, option and contact are specified before ordering

Result in conversation

ChatRex only reports the result returned by the integration

Source, not channel

Shopify gives data and actions; messages arrive through a separately connected channel

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
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Want the same for your business?
Automate customer consultations, respond faster, and reduce the support workload without compromising service quality. We’ll show how an AI bot can work in your business
Test it in the app

Launch the demo chat and see how the bot responds to your customers in real time
Sign up and answer 4 questions about your business

The AI assistant will create a ready-to-use chatbot with a greeting, FAQ, and objection handling
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Launch your chatbot in 10 minutes with 3 simple steps
Connect your channels

Add WhatsApp, Telegram, your CRM, or website chat in a few clicks, and the bot will start working with your customers
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AI implementation is easier than it seems

What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
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One AI bot

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Integration with any system

AI workflow

Shopify chatbot for catalogue and order conversations

The Shopify chatbot uses the connected store as a source for catalogue and order actions, helps customers find product information and prepares confirmed draft data

The Shopify integration supports a Shopify AI assistant, an AI shopping assistant for Shopify and Shopify customer support automation. It is a data and action source rather than a messaging channel

In brief

Frequently asked questions about Shopify

How does Shopify chatbot work?

The Shopify chatbot uses the connected store as a source for catalogue and order actions, helps customers find product information and prepares confirmed draft data

What data does the Shopify integration use?

The bot accesses available Shopify catalog data when a customer specifies a product. Result: Shopify directory data received

When does a team member join the conversation?

Shopify gives data and actions; messages arrive through a separately connected channel