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ChatRex and MoySklad: create orders directly from conversations

The AI bot selects goods by category, price and balances of the selected warehouses, collects the composition and creates an order. The client receives a number, and the manager receives ready-made purchase data

  • Responds using your scenario
  • Stores customer data
  • Transfers the context

How ChatRex works together with MoySklad

ChatRexonline · product selection
Today
Need five folding chairs for an office up to 6,000 rubles10:24
Which warehouse should I check availability at?10:24✓✓
In warehouse in Kazan10:25
I found suitable positions with the required balance. Showing options10:25✓✓
Action completed in MoySkladGoods have been received with a balance in the selected warehouse
Scenario 01

Selects goods from the required warehouse

ChatRex receives categories and products and takes into account the price, article and balance of the selected warehouse

The catalog is divided into categories

The bot receives only the required section of the catalog and finds suitable items faster

Remains are checked at warehouses

The result can be limited to one or more warehouses and a specified balance threshold

The order is created from the conversation

ChatRex transmits products, quantity and customer data and returns the number of the created order

How ChatRex integrates with MoySklad

What happens to each request, why it matters to the business, and where the team saves time

The catalog is divided into categories

The bot receives only the required section of the catalog and finds suitable items faster

Remains are checked at warehouses

The result can be limited to one or more warehouses and a specified balance threshold

The order is created from the conversation

ChatRex transmits products, quantity and customer data and returns the number of the created order

Price and article number are available to the bot

The selection uses the name, price, balance and article number of the product if available

The current order is located by number

The bot receives the status, date and composition and responds without manually searching for an employee

Success is confirmed by a number

ChatRex reports the creation of an order only after MoySklad responds with ID and number

Where teams use this integration

Practical scenarios with a clear handoff and an observable result for the team.

Retail

Selection of goods according to requirements

The client quickly reaches a suitable position and leaves contact

Wholesale

Request quantity and availability

The manager receives the item, volume and buyer data

Repeat purchase

Formation of a familiar order

ChatRex collects parameters and sends them for confirmation

Let's show ChatRex on your MoySklad catalog

We will select a product category, set up selection questions and go through a test order from a message to the manager.

How to launch the integration

1

Connecting MoySklad

Selecting available products, categories and balance data

2

Setting up a consultation

We define selection issues, required fields and exceptions

3

Checking the test order

We check the product, quantity, contact and final transfer to the manager

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions
Product selection
Conversation taking into account the client’s task
Manual catalog search
Leftovers
Taken into account at the time of consultation
Checked by an employee later
Order parameters
Collected before handing over to manager
Clarified in several messages
Non-standard request
Transmitted to a person with context
Starts again at the operator