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ChatRex and Kommo: deal updates directly from the conversation

The AI bot clarifies the need, writes answers in the Kommo fields and changes the status after the desired event. The manager receives the deal with a clear next step

  • Responds using your scenario
  • Stores customer data
  • Transfers the context

How ChatRex works with Kommo

ChatRexonline · transaction fields
Today
We need a bot for a sales department of ten people10:24
When do you want to launch the project and how can I contact you?10:24✓✓
Within a month, email sales@example.com10:25
Thank you, the deadline and contact have been recorded. I forward the request to the manager10:25✓✓
Action completed in KommoDeadline, task and email are written in the Kommo fields
Scenario 01

Fills out the card as the conversation progresses

ChatRex saves phone, email and request parameters into variables, and then writes them to the deal or contact fields

Fields are filled from variables

Phone, email and request parameters are written to the deal, contact or company fields

Status changes according to condition

ChatRex moves the deal to the next stage only after a specified event in the conversation

The task is assigned to the person responsible

The manager receives a specific next step and deadline without manual transfer from the chat

How ChatRex integrates with Kommo

What happens to each request, why it matters to the business, and where the team saves time

Fields are filled from variables

Phone, email and request parameters are written to the deal, contact or company fields

Status changes according to condition

ChatRex moves the deal to the next stage only after a specified event in the conversation

The task is assigned to the person responsible

The manager receives a specific next step and deadline without manual transfer from the chat

Contact and company are updated separately

The collected data ends up in the desired related entity, rather than being left as a general comment

Lists accept data from the dialog

The value of a variable can be written to a customized list or multilist field

The conversation can be transferred to another bot

Another script continues the current conversation without asking the client again

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
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What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
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One AI bot

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Integration with any system

AI workflow

Kommo chatbot for deal fields, stages and manager tasks

The Kommo chatbot clarifies the customer's need, writes approved answers to deal fields, updates the stage when a condition is met and assigns a follow-up task

A Kommo AI agent acts as an AI sales agent for CRM workflows, while the Kommo integration keeps every sales pipeline chatbot action tied to configured fields, stages and responsible users

In brief

Frequently asked questions about Kommo

How does Kommo chatbot work?

The Kommo chatbot clarifies the customer's need, writes approved answers to deal fields, updates the stage when a condition is met and assigns a follow-up task

What data does the Kommo integration use?

ChatRex saves phone, email and request parameters into variables, and then writes them to the deal or contact fields. Result: Deadline, task and email are written in the Kommo fields

When does a team member join the conversation?

Another script continues the current conversation without asking the client again