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ChatRex works with InSales products and orders

Install the ChatRex application in InSales and connect the store as a source of data and actions. The bot searches for products and customers, checks orders and creates a new order only after confirmation

  • Responds using your scenario
  • Stores customer data
  • Transfers the context

How ChatRex works together with InSales

ChatRexonline · product
Today
Is there a blue model in size 42?10:24
I'll check the option, price and balance in InSales10:24✓✓
Action completed in InSalesCurrent product data received
Scenario 01

Checks option, price and balance

ChatRex accesses actual store data instead of a copy of the catalog

InSales application

The connection is made through the ChatRex application in the InSales marketplace

Products and options

The bot checks available options, price and store balance

Clients and orders

You can search for a customer and an existing order using supported data

How ChatRex integrates with InSales

What happens to each request, why it matters to the business, and where the team saves time

InSales application

The connection is made through the ChatRex application in the InSales marketplace

Products and options

The bot checks available options, price and store balance

Clients and orders

You can search for a customer and an existing order using supported data

Create an order

A new order is recorded only after explicit confirmation of the parameters

One store

One InSales store connects to one ChatRex account

Not a message channel

InSales provides data and actions, and the client writes through a separately connected channel

Where teams use this integration

Practical scenarios with a clear handoff and an observable result for the team.

Selection

Checking product variant

The client receives the current price and balance

Support

Order search

The manager does not have to manually search for the card

Sales

Design after conversation

The confirmed order appears in InSales

Let's check InSales on a test order

Let's connect the store, find the product and order, then go through secure creation with customer confirmation.

How to launch the integration

1

Installing the application

Authorize ChatRex and check the store's permissions

2

Setting up actions

Add search for product, customer, order and confirmed creation

3

Testing the order

We check the option, delivery, payment and final result

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions
Catalog
Current request
Outdated copy
Order
After confirmation
Risk of premature recording
Contact
Gathers in conversation
Transferred by hand
Role
Source and actions
Mistaken as a channel