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ChatRex sends conversations to imot.io for analysis

Create a ChatRex API key and connect it to imot.io. Completed conversations are automatically transferred to the analytics system, where the team evaluates the quality and subject matter of calls

  • Responds using your scenario
  • Stores customer data
  • Transfers the context

How ChatRex works together with imot.io

ChatRexonline · transfer
Today
I would like to leave feedback on the consultation10:24
Thank you. I'll record your message10:24✓✓
Action completed in imot.ioThe conversation was transferred to imot.io
Scenario 01

Sends the conversation after processing

The integration transfers the available ChatRex conversation to imot.io via a configured API connection

ChatRex API key

To connect, a separate key is created, which is entered into imot.io

Automatic transfer

Conversations come to imot.io without manually exporting the command

Quality Analysis

Transferred conversations become material for service evaluation

How ChatRex integrates with imot.io

What happens to each request, why it matters to the business, and where the team saves time

ChatRex API key

To connect, a separate key is created, which is entered into imot.io

Automatic transfer

Conversations come to imot.io without manually exporting the command

Quality Analysis

Transferred conversations become material for service evaluation

Analysis of requests

The team can study the topics of client requests using imot.io

Verification by test

After connecting, the test dialog should appear in imot.io

Secret key

The API key is not published, is not added to prompts and is stored as a secret

Where teams use this integration

Practical scenarios with a clear handoff and an observable result for the team.

Quality control

Analysis of consultations

Conversations are available in imot.io without manual upload

Product

Topics of client questions

The command analyzes the array of transmitted requests

Head

Checking the bot's operation

Test and working conversations fall into a single analytics loop

Let's show the transfer of conversation in imot.io

Let's create a separate key, connect analytics and check the appearance of a test conversation.

How to launch the integration

1

Create a key

We are releasing a separate API key in ChatRex

2

Connect imot.io

We add the key only to the protected service settings

3

Checking the conversation

We conduct a test conversation and find it in imot.io

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions
Transfer
Automatically via API
Manual export
Material
ChatRex conversations
Scattered uploads
Check
Test conversation
The failure is noticed later
Secret
Separate API key
General credentials