The AI bot advises on services and professionals, checks the schedule and makes an appointment in Altegio. An existing appointment can be found by phone, confirmed or transferred
ChatRex receives branches, service categories, services and employees from Altegio and refines the client's request
The bot takes into account which employees provide the selected service in the desired branch
The time is selected according to the employee’s current schedule
The action is performed only after the service, technician and time have been agreed upon
What happens to each request, why it matters to the business, and where the team saves time
The bot takes into account which employees provide the selected service in the desired branch
The time is selected according to the employee’s current schedule
The action is performed only after the service, technician and time have been agreed upon
Phone search allows you to confirm an entry or transfer it without manual search
The bot first determines the category and service so as not to show unnecessary options
A separate action changes the found record to the status “Record confirmed”
ChatRex fits into existing processes and supports your team. Here’s what makes it different
AI workflow
The Altegio chatbot explains services, checks the schedule, creates a confirmed appointment and can find an existing booking by phone for an approved change
The Altegio integration supports an AI receptionist for salons, a beauty booking assistant and an appointment rescheduling chatbot while keeping staff involved when the request falls outside booking rules
In brief
The Altegio chatbot explains services, checks the schedule, creates a confirmed appointment and can find an existing booking by phone for an approved change
ChatRex receives branches, service categories, services and employees from Altegio and refines the client's request. Result: Branch, service, employee and free time selected
A separate action changes the found record to the status “Record confirmed”
