The AI bot advises on services and professionals, checks the schedule and makes an appointment in Altegio. An existing appointment can be found by phone, confirmed or transferred
ChatRex receives branches, service categories, services and employees from Altegio and refines the client's request
The bot takes into account which employees provide the selected service in the desired branch
The time is selected according to the employee’s current schedule
The action is performed only after the service, technician and time have been agreed upon
What happens to each request, why it matters to the business, and where the team saves time
The bot takes into account which employees provide the selected service in the desired branch
The time is selected according to the employee’s current schedule
The action is performed only after the service, technician and time have been agreed upon
Phone search allows you to confirm an entry or transfer it without manual search
The bot first determines the category and service so as not to show unnecessary options
A separate action changes the found record to the status “Record confirmed”
Practical scenarios with a clear handoff and an observable result for the team.
The client receives available time from a suitable employee
Branches and schedules do not mix in the same sentence
Recording found by phone and changed after client confirmation
We will select a branch and service, check open windows and go through the creation and transfer of a test record.
We check branches, services, employees and available actions
Setting up consultation, recording, searching and changing records
Create a test record, find it and check the transfer
Pricing
