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ChatRex and alfaCRM: sign up for a lesson directly in the conversation

The AI bot determines the branch, subject and teacher, finds or creates a client and enrols them in the class. The administrator receives the finished record without asking again

  • Responds using your scenario
  • Stores customer data
  • Transfers the context

How ChatRex works together with alfaCRM

ChatRexonline · selection of classes
Today
I am looking for English for a 9 year old child, preferably in the evening10:24
In which branch and on what days is it convenient to study?10:24✓✓
Branch on Sadovaya, Tuesday and Thursday are suitable10:25
I found suitable lessons and teachers. Showing options10:25✓✓
Action completed in alfaCRMReceived lessons and teachers of the selected branch
Scenario 01

Selects a lesson by branch and subject

ChatRex receives branches, directions, lessons and teachers to offer a suitable option

Branch is determined first

ChatRex gets available branches and uses the selected branch in all the following actions

Lesson and teacher are selected together

The bot receives subjects, lessons and teachers and takes into account the student’s preferences

The client is not recreated

Before recording, ChatRex searches for a card by phone or email and creates it only if necessary

How ChatRex integrates with alfaCRM

What happens to each request, why it matters to the business, and where the team saves time

Branch is determined first

ChatRex gets available branches and uses the selected branch in all the following actions

Lesson and teacher are selected together

The bot receives subjects, lessons and teachers and takes into account the student’s preferences

The client is not recreated

Before recording, ChatRex searches for a card by phone or email and creates it only if necessary

The record is created after verification

The bot confirms the branch, lesson, teacher and contact information before action

You can select the recording method

The script writes to an existing lesson, creates a new one, or uses a fallback option.

The administrator receives the context

If the case does not fit the scenario, the employee sees the already selected parameters and contact

Where teams use this integration

Practical scenarios with a clear handoff and an observable result for the team.

Training center

Sign up for a trial lesson

The administrator receives contact, direction, age and convenient time

Studio

Selecting a group or teacher

The client's wishes are collected before the manual consultation

Repeated appeal

Transfer and clarification of classes

The bot understands the topic of the question and passes it on to the right employee

Let's set up recording via ChatRex for your alfaCRM

Let's take one direction, define the questions and show what data the administrator will receive after the conversation.

How to launch the integration

1

Connecting alfaCRM

We determine the branch, services and data available to the script

2

Collecting recording rules

We record questions, restrictions and cases of transfer to the administrator

3

Conducting a test recording

We check the client’s path and the data that the team receives

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions
Initial consultation
AI clarifies the request in conversation
The administrator asks questions manually
Client data
Collected before handing over to employee
To be completed after correspondence
Working outside of schedule
The request is accepted immediately
The client is waiting for the start of the working day
Difficult question
Delivered with clear context
Starts with asking again