Connect your WaHelp account, select an account and channel. ChatRex responds according to a script, can take into account previous messages and transmits the client's phone number and context to the team
The message from the selected WaHelp channel arrives in ChatRex and is processed by the assigned script
After logging in, the desired WaHelp account and channel are selected
ChatRex processes the message and returns a response via WaHelp
You can transfer a limited number of previous messages
How to connect WaHelp, when the bot responds, and what context a manager receives
After logging in, the desired WaHelp account and channel are selected
ChatRex processes the message and returns a response via WaHelp
You can transfer a limited number of previous messages
The phone number, name and type of channel are available in the scenario if they are transmitted by WaHelp
The channel is turned on when the desired bot is launched
History limit helps control context volume and processing cost
Let's select a channel, set up a history limit and check the response with the available client context.
