Connect the VK community directly using its ID and access key. ChatRex receives new requests, responds on behalf of the community and shows conversations to the team
A new VK message arrives at ChatRex, and a text response is returned to the client on behalf of the connected community
The channel does not require a CRM or third-party omnichannel platform
ChatRex receives a new message and sends a text response to the client
Attachments from a message may be involved in processing the request
How to connect VK, when the bot responds, and what context a manager receives
The channel does not require a CRM or third-party omnichannel platform
ChatRex receives a new message and sends a text response to the client
Attachments from a message may be involved in processing the request
Voice messages are sent to recognition for further processing
Uses a numeric community ID and a key with message rights
The team can stop the bot and continue the conversation in the “Chats” section
We will review your process, assemble a test scenario, and show the result for your team
