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ChatRex responds via Telegram bot

Connect a separate Telegram bot using the BotFather token. ChatRex will process incoming messages according to the script, respond on behalf of the bot and save the conversation in history

  • Receives messages
  • Responds using your scenario
  • Hands off to a person

How ChatRex works with Telegram bot

ChatRexonline · first question
Today
Can you tell me what tariff is suitable for a small team?10:24
How many people will work with requests?10:24✓✓
Five managers and one supervisor10:25
Got it. Let me also clarify the average number of conversations per month10:25✓✓
Result in Telegram botThe script was launched in the Telegram bot
Scenario 01

Starts a conversation after a client message

The user opens the bot via a link, clicks Start and immediately receives a response according to the configured script

Connection via BotFather

Create a Telegram bot or select an existing one and paste its API Token into ChatRex

Separate name and link

Clients communicate with your company’s independent Telegram bot

Launch after Start

The user opens the bot, sends /start or the first message

Channel capabilities

How to connect Telegram bot, when the bot responds, and what context a manager receives

Connection via BotFather

Create a Telegram bot or select an existing one and paste its API Token into ChatRex

Separate name and link

Clients communicate with your company’s independent Telegram bot

Launch after Start

The user opens the bot, sends /start or the first message

The script is set in ChatRex

The response logic, restrictions and knowledge base remain in the settings of the selected bot

Reply and history are synchronized

The message arrives in Telegram, and processing can be checked in the ChatRex history

The token can be safely replaced

If the token is revoked, get a new one from BotFather and refresh your connection

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
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Want the same for your business?
Automate customer consultations, respond faster, and reduce the support workload without compromising service quality. We’ll show how an AI bot can work in your business
Test it in the app

Launch the demo chat and see how the bot responds to your customers in real time
Sign up and answer 4 questions about your business

The AI assistant will create a ready-to-use chatbot with a greeting, FAQ, and objection handling
1
Launch your chatbot in 10 minutes with 3 simple steps
Connect your channels

Add WhatsApp, Telegram, your CRM, or website chat in a few clicks, and the bot will start working with your customers
3
2
AI implementation is easier than it seems

What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
Concierge AI
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One AI bot

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Integration with any system

AI workflow

Telegram bot for AI customer conversations

The Telegram bot connects through a BotFather token, starts after the user opens the bot and answers according to the selected ChatRex instruction and knowledge base

Use it as a Telegram chatbot, Telegram AI bot or Telegram customer support bot. The BotFather chatbot token can be replaced, while conversation history remains available to the team

In brief

Frequently asked questions about Telegram bot

How does Telegram bot work?

The Telegram bot connects through a BotFather token, starts after the user opens the bot and answers according to the selected ChatRex instruction and knowledge base

What happens to a message in Telegram bot?

The user opens the bot via a link, clicks Start and immediately receives a response according to the configured script. Result: The script was launched in the Telegram bot

When does a team member join the conversation?

If the token is revoked, get a new one from BotFather and refresh your connection