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ChatRex responds via Telegram bot

Connect a separate Telegram bot using the BotFather token. ChatRex will process incoming messages according to the script, respond on behalf of the bot and save the conversation in history

  • Receives messages
  • Responds using your scenario
  • Hands off to a person

How ChatRex works with Telegram bot

ChatRexonline · first question
Today
Can you tell me what tariff is suitable for a small team?10:24
How many people will work with requests?10:24✓✓
Five managers and one supervisor10:25
Got it. Let me also clarify the average number of conversations per month10:25✓✓
Result in Telegram botThe script was launched in the Telegram bot
Scenario 01

Starts a conversation after a client message

The user opens the bot via a link, clicks Start and immediately receives a response according to the configured script

Connection via BotFather

Create a Telegram bot or select an existing one and paste its API Token into ChatRex

Separate name and link

Clients communicate with your company’s independent Telegram bot

Launch after Start

The user opens the bot, sends /start or the first message

Channel capabilities

How to connect Telegram bot, when the bot responds, and what context a manager receives

Connection via BotFather

Create a Telegram bot or select an existing one and paste its API Token into ChatRex

Separate name and link

Clients communicate with your company’s independent Telegram bot

Launch after Start

The user opens the bot, sends /start or the first message

The script is set in ChatRex

The response logic, restrictions and knowledge base remain in the settings of the selected bot

Reply and history are synchronized

The message arrives in Telegram, and processing can be checked in the ChatRex history

The token can be safely replaced

If the token is revoked, get a new one from BotFather and refresh your connection

See how ChatRex works with Telegram bot

We will review your process, assemble a test scenario, and show the result for your team

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions