Skip to main content

ChatRex responds to clients via MessageHelp

Connect MessageHelp, select an account and channel. ChatRex receives messages, takes into account the configured history fragment and passes the available client contact information to the script

  • Receives messages
  • Responds using your scenario
  • Hands off to a person

How ChatRex works together with MessageHelp

ChatRexonline · conversation
Today
What documents are needed for registration?10:24
Specify the type of service - I will list a suitable package10:24✓✓
Result in MessageHelpThe response is delivered via MessageHelp
Scenario 01

Replies via the selected channel

An incoming message from MessageHelp runs the assigned script and the response is returned to the client

Selecting an account and channel

After connecting, MessageHelp account channels are available

Two-way conversation

ChatRex receives an incoming message and sends a response through the same channel

History with a limit

Only the configured number of previous messages is included in the context

Channel capabilities

How to connect MessageHelp, when the bot responds, and what context a manager receives

Selecting an account and channel

After connecting, MessageHelp account channels are available

Two-way conversation

ChatRex receives an incoming message and sends a response through the same channel

History with a limit

Only the configured number of previous messages is included in the context

Client phone number

A contact can be used in a script if it is available in MessageHelp

Channel type

The script can take into account the source of the request when routing

Secure data

Login and password are used for connection and are not placed in prompts or knowledge base

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
Loading case studies...
Want the same for your business?
Automate customer consultations, respond faster, and reduce the support workload without compromising service quality. We’ll show how an AI bot can work in your business
Test it in the app

Launch the demo chat and see how the bot responds to your customers in real time
Sign up and answer 4 questions about your business

The AI assistant will create a ready-to-use chatbot with a greeting, FAQ, and objection handling
1
Launch your chatbot in 10 minutes with 3 simple steps
Connect your channels

Add WhatsApp, Telegram, your CRM, or website chat in a few clicks, and the bot will start working with your customers
3
2
AI implementation is easier than it seems

What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
Concierge AI
Any service preferences?
Your booking is confirmed. See you soon!
Can I pay now?
Absolutely 👌

One AI bot

YCLIENTS Altegio amoCRM RetailCRM MoySklad Telegram

Integration with any system

AI workflow

MessageHelp chatbot for two-way customer conversations

The MessageHelp chatbot receives and sends messages through the selected account and channel, passes a configured history fragment and uses available customer contact data

The MessageHelp integration can run a MessageHelp AI agent or omnichannel chatbot with MessageHelp. The provider account and selected channel determine what data and messages are available

In brief

Frequently asked questions about MessageHelp

How does MessageHelp chatbot work?

The MessageHelp chatbot receives and sends messages through the selected account and channel, passes a configured history fragment and uses available customer contact data

What happens to a message in MessageHelp?

An incoming message from MessageHelp runs the assigned script and the response is returned to the client. Result: The response is delivered via MessageHelp

When does a team member join the conversation?

Login and password are used for connection and are not placed in prompts or knowledge base