Connect MessageHelp, select an account and channel. ChatRex receives messages, takes into account the configured history fragment and passes the available client contact information to the script
An incoming message from MessageHelp runs the assigned script and the response is returned to the client
After connecting, MessageHelp account channels are available
ChatRex receives an incoming message and sends a response through the same channel
Only the configured number of previous messages is included in the context
How to connect MessageHelp, when the bot responds, and what context a manager receives
After connecting, MessageHelp account channels are available
ChatRex receives an incoming message and sends a response through the same channel
Only the configured number of previous messages is included in the context
A contact can be used in a script if it is available in MessageHelp
The script can take into account the source of the request when routing
Login and password are used for connection and are not placed in prompts or knowledge base
Let's connect a test channel, set up a history, and make sure that responses are returned to the client with the required context.
