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ChatRex responds to clients through the official MAX bot

Connect the created and moderated MAX bot using a token. ChatRex accepts text messages from personal and group chats, replies in the same conversation and saves history for the team

  • Receives messages
  • Responds using your scenario
  • Hands off to a person

How ChatRex works with MAX Bot

ChatRexonline · consultation
Today
Can I get advice on tariffs?10:24
Yes. How many requests do you receive per month?10:24✓✓
About 1,500 messages10:25
Got it. I’ll select the appropriate option and ask one more question10:25✓✓
Result in MAX BotReply sent to original MAX chat
Scenario 01

Replies on behalf of the official bot

A new text message arrives in ChatRex via webhook and the response is returned to the same chat MAX

Connection by token

The token of the created MAX bot is added to ChatRex, the webhook is configured automatically

Official channel

The connection works through a separate MAX bot, and not through the QR connection of a personal account

Personal and group chats

The bot receives text events in supported MAX chats

Channel capabilities

How to connect MAX Bot, when the bot responds, and what context a manager receives

Connection by token

The token of the created MAX bot is added to ChatRex, the webhook is configured automatically

Official channel

The connection works through a separate MAX bot, and not through the QR connection of a personal account

Personal and group chats

The bot receives text events in supported MAX chats

Assignment to scenario

The channel is selected from the desired bot in the “Channels and launch” section

History in ChatRex

Working and test conversations are available to the team in chats and history

Text messages

The first version processes text; events with only an attachment are not transmitted

Let's show MAX Bot in ChatRex

Let's connect a test official bot, assign a script and check the answer in a personal or group chat.

How ChatRex compares with other solutions

Criterion
ChatRex
Other solutions
Connection
Official MAX bot token
Manual message processing
Answer
In the same chat MAX
Switch between windows
Context
Saved in ChatRex
Reassembled by manager
Limitations
The text format is pre-designated
Unobvious behavior of attachments