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ChatRex responds to clients through the official MAX bot

Connect the created and moderated MAX bot using a token. ChatRex accepts text messages from personal and group chats, replies in the same conversation and saves history for the team

  • Receives messages
  • Responds using your scenario
  • Hands off to a person

How ChatRex works with MAX Bot

ChatRexonline · consultation
Today
Can I get advice on tariffs?10:24
Yes. How many requests do you receive per month?10:24✓✓
About 1,500 messages10:25
Got it. I’ll select the appropriate option and ask one more question10:25✓✓
Result in MAX BotReply sent to original MAX chat
Scenario 01

Replies on behalf of the official bot

A new text message arrives in ChatRex via webhook and the response is returned to the same chat MAX

Connection by token

The token of the created MAX bot is added to ChatRex, the webhook is configured automatically

Official channel

The connection works through a separate MAX bot, and not through the QR connection of a personal account

Personal and group chats

The bot receives text events in supported MAX chats

Channel capabilities

How to connect MAX Bot, when the bot responds, and what context a manager receives

Connection by token

The token of the created MAX bot is added to ChatRex, the webhook is configured automatically

Official channel

The connection works through a separate MAX bot, and not through the QR connection of a personal account

Personal and group chats

The bot receives text events in supported MAX chats

Assignment to scenario

The channel is selected from the desired bot in the “Channels and launch” section

History in ChatRex

Working and test conversations are available to the team in chats and history

Text messages

The first version processes text; events with only an attachment are not transmitted

Real ChatRex case studies: how AI bots help businesses handle every enquiry
Explore real implementations in retail, healthcare, manufacturing, services, and recruitment — with customer goals, figures, and results
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Want the same for your business?
Automate customer consultations, respond faster, and reduce the support workload without compromising service quality. We’ll show how an AI bot can work in your business
Test it in the app

Launch the demo chat and see how the bot responds to your customers in real time
Sign up and answer 4 questions about your business

The AI assistant will create a ready-to-use chatbot with a greeting, FAQ, and objection handling
1
Launch your chatbot in 10 minutes with 3 simple steps
Connect your channels

Add WhatsApp, Telegram, your CRM, or website chat in a few clicks, and the bot will start working with your customers
3
2
AI implementation is easier than it seems

What makes ChatRex different from other solutions

ChatRex fits into existing processes and supports your team. Here’s what makes it different

A ready-to-use bot after 4 questions, not weeks of setup
The AI assistant builds a conversation flow for your business, giving you a working bot ready to connect
Message costs up to 4x less than alternatives
Transparent pricing with no hidden markups. You pay for messages, not for overhead
Product capabilities grow faster than the market
We continuously add new capabilities, so you get updates without custom development or migrations

Cost of use

$ USD
Concierge AI
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One AI bot

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Integration with any system

AI workflow

MAX AI bot for official personal and group chats

The MAX AI bot connects with the token of an approved official bot, receives text messages from supported personal and group chats and saves conversation history

The official MAX bot uses a separate MAX bot integration from the QR channel. A MAX bot for business still follows the assigned ChatRex scenario and the external platform's limits

In brief

Frequently asked questions about MAX Bot

How does MAX AI bot work?

The MAX AI bot connects with the token of an approved official bot, receives text messages from supported personal and group chats and saves conversation history

What happens to a message in MAX Bot?

A new text message arrives in ChatRex via webhook and the response is returned to the same chat MAX. Result: Reply sent to original MAX chat

When does a team member join the conversation?

The first version processes text; events with only an attachment are not transmitted